Make a Booking

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Our promise to you: We do not share your details with other companies, we will not make follow-up calls other than to check whether you still require your reservation, we will not send emails other than a single one to confirm your reservation. We do not have a regular contact schedule where we telephone or email prospective customers.

When you come in to store with us, we ask for:

  • 2 forms of identification with your name and address, one of which should be photographic (e.g. your passport or driving licence).

    Please don't forget this bit! We know our customers are very busy when they come into store, but we won't be able to complete your booking and give you access to your unit without them.

  • A small, fully refundable, deposit. Please click FAQs below to see how this works.

  • Payment by credit card or debit card.

    All payments are made in advance.

    After your first hire period, you can also pay by BACs, telephone banking, internet banking, Direct Debit, or Repeat Credit Card Payment, which we can set up for you via Realex Secure Vault.

Frequently Asked Questions related to taking out storage

Customers store a wide variety of items, including household and office furniture, document or archive storage, out of season garden tools or sports equipment, computers.
Go to our Sizes page to get an idea of the storage space in each unit and do check the dimensions or call us for advice if you need to store something very large.

We have business customers storing all sorts of things, including:

  • Large plant machinery like snowblowers and ride on mowers
  • Plumbing supplies and spares
  • New and used clothes and toys
  • Christmas decorations
  • Furniture
  • Books
  • Sports equipment
  • Camping equipment
  • Motorcycles
  • Classic cars
  • Archive filing
  • The previous generation of computer hardware

We have household customers storing loads of different things, including:

  • Garden furniture or outdoor toys for children during autumn and winter
  • Golf clubs
  • Skiing paraphernalia
  • House contents for a move
  • House contents for a downsize
  • House contents during a renovation or extension
  • Bicycles


Whenever we have availability, we will be delighted to reserve you a unit up to a few weeks in advance. You can call us or fill in our online booking form.

If you need to check availability but aren’t quite ready to commit to a reservation, give us a ring any time and we’ll give you snapshot of what we have available in the sizes that interest you.

For a household contract:

  • 2 forms of ID with your name and address, one of which should be a photo ID (eg driving licence or passport)
  • Payment by in by credit or debit card – for your hire charge and deposit – payment is in advance

For a business contract:

  • Photo ID for the person signing the contract
  • 2 forms of ID with the name and address, for your business
  • Payment by in by credit or debit card – for your hire charge and deposit – payment is in advance


Firstly, consider your costs – assuming that you are now out of any introductory discount period – what is your monthly charge?
Click to see our full price list, which shows the weekly and monthly cost of all of our price plans – we allow you to pay in advance quarterly, half-yearly or yearly to dramatically reduce costs.

Secondly, consider the benefits and disadvantages of your current storage arrangements and give us a ring to see if our storage would suit you better. Our experienced, friendly team will be happy to chat through your concerns and work out whether we can offer what you’re looking for.

We get asked this quite a lot, especially by customers who aren’t bringing their goods in themselves…

We need you to come and sign the contract in person, so that we can take a photo of you (for security purposes) and witness that your photo ID is valid. Although this might seem inconvenient, when you think about it, you wouldn’t want just anyone to be able to ring up or walk in and take out a contract in your name, without us verifying that it’s you and all completely above board.

You must be 18 years old or over, to hire a unit.

This is best practice recommended by the Self Storage Association and Hampshire Constabulary’s Anti Terrorism Policy. It protects us against customers who are committing identity fraud but most importantly, it protects you – we know who are customers are, we take steps to ensure that they are genuine and that as far as we can be, we are satisfied that they are using their storage unit for standard household and business storage.

We offer discounts for customers signing up for 3 months or longer. In your second or subsequent period of hire, we will refund you any unused days when you vacate.
Whenever you renew, you can change your hire term if you would like to.

Need to know more?

Call us on 0118 932 8328, fill in our contact form or pop in and see us.

You might also find what you’re looking for on our main FAQs pages…